Below are frequently asked questions, you may find the answer for yourself
Feel free to contact us at firstname.lastname@example.org if you don’t find the answer to your question.
Customer service responds to all email inquiries within 24-48 hours.
Unfortunately, we are unable to cancel orders once they are completed.
You should receive a shipping confirmation email within 1-3 days of your purchase. If you don’t have it, it’s possible that it got sent to your spam folder.
Alchemy213 will not declare orders as gifts on international orders. Customers are responsible for any import charges or duties that may occur as a result of their order.
Yes, we allow online orders to be picked up in-store. Be sure to check the pick up option at checkout. You will receive an email confirmation of your order with instructions to pick up.